Terms of Service

As used throughout these Terms, the following defined terms have the meanings ascribed to them below. Capitalized terms not defined in this Section have the meanings ascribed to them where they first appear in the text.

• "Agreement" means these Terms of Service, together with the Privacy Policy, any Order Form, and all documents incorporated herein by reference, as each may be amended from time to time in accordance with Section 19.
• "AI Output" means any text, code, image, workflow, automation, recommendation, or other content generated by or through artificial intelligence systems made available via the Service, including outputs produced by Third-Party AI Models.
• "Autonomous Feature" means any feature within the Service capable of taking actions on a User's behalf without real-time human confirmation for each individual action, including but not limited to automated email dispatch, lead capture, calendar booking, CRM updates, webhook triggers, and workflow automation.
• "Company," "we," "us," or "our" means J Group, LLC, a Missouri limited liability company doing business as Rocketship, and its successors, assigns, affiliates, subsidiaries, officers, members, managers, employees, agents, licensors, and service providers.
• "Confidential Information" means all non-public information disclosed by one party to the other that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and circumstances of disclosure, including without limitation trade secrets, technical data, business plans, pricing, and User Data.
• "Deployed Application" means any software, workflow, integration, automation, webpage, or service created using, incorporating, or derived from AI Output and made available or deployed in any environment, including internal, staging, or production environments.
• "Intellectual Property Rights" means all patents, patent applications, copyrights, trademarks, service marks, trade secrets, moral rights, rights of publicity, and all other intellectual and proprietary rights, whether registered or unregistered, and all applications, renewals, and extensions thereof, under the laws of any jurisdiction worldwide.
• "Service" means the Rocketship AI-powered platform, including all associated websites (including the landing page at any domain operated by the Company), subdomains, web applications, APIs, mobile applications, documentation, AI Workers, Autonomous Features, and any updates, improvements, or modifications thereto, made available by the Company.
• "Third-Party AI Model" means any large language model, multimodal model, or other artificial intelligence system provided by a third party (including without limitation OpenAI, Anthropic, Google, Mistral, Meta, or their successors or assigns) and integrated into or accessible via the Service.
• "User," "you," or "your" means any natural person or legal entity that accesses, visits, or uses the Service, including the landing page, in any manner, whether or not such person has registered for an account.
• "User Data" means all data, content, materials, and information submitted, uploaded, transmitted, or otherwise provided by or on behalf of User to or through the Service.

AGREEMENT FORMED UPON LANDING PAGE ACCESS. You agree and acknowledge that these Terms constitute a legally binding contract between you and the Company. This Agreement is formed, and you are deemed to have accepted and consented to all provisions herein, upon the earliest of any of the following acts:

• Accessing, loading, viewing, or browsing the Rocketship landing page or any other page of the Company's website;
• Clicking "I Agree," "Sign Up," "Get Started," "Continue," or any similar button or link;
• Creating an account, initiating a free trial, or subscribing to any plan;
• Transmitting any User Data to the Service; or
• Otherwise accessing or using any portion of the Service in any manner.

If you are entering into this Agreement on behalf of a legal entity — including a corporation, limited liability company, partnership, or other organization — you represent and warrant that you have full authority to bind such entity to this Agreement, and references to "you" shall mean both the individual and such entity, jointly and severally. If you do not have such authority, you must not accept these Terms or use the Service.

The Company's failure to enforce any provision of this Agreement in a particular instance shall not constitute a waiver of the Company's right to enforce that provision thereafter. No waiver shall be valid unless made in writing and signed by an authorized representative of the Company.

These Terms of Service constitute a legally binding agreement between you ("User") and J Group, LLC, a Missouri limited liability company doing business as Rocketship ("Company"), governing your access to and use of the Service.

The Company's Privacy Policy, any applicable Order Form, and any usage policies or supplemental terms published on the Service (including policies governing specific features or integrations) are incorporated into this Agreement by reference and form a part of this Agreement in their entirety. In the event of conflict between these Terms and any supplemental terms, these Terms shall control unless the supplemental terms expressly provide otherwise.

THE SERVICE IS FUNDAMENTALLY POWERED BY ARTIFICIAL INTELLIGENCE TECHNOLOGY. BY USING THE SERVICE, YOU EXPRESSLY ACKNOWLEDGE AND ASSUME ALL RISKS ASSOCIATED WITH THE FOLLOWING:

• Inherent Imprecision and Stochastic Nature: Artificial intelligence and machine learning systems are probabilistic and non-deterministic by design. The Service may generate code, copy, workflows, marketing content, automations, analyses, and other AI Output that contains errors, inaccuracies, omissions, logical defects, security vulnerabilities, biased results, hallucinated facts, or incomplete outputs. No AI Output should be assumed accurate, complete, reliable, or fit for any purpose without independent human review and validation.
• Output Variability: Substantially similar or identical inputs may produce materially different AI Output across different sessions, users, or points in time. The Company makes no guarantee of consistent, reproducible, or predictable results. Prior performance of the Service is not indicative of future AI Output quality.
• Third-Party AI Model Dependency and Modification: The Service relies on Third-Party AI Models that are owned and operated by entities with which the Company has no common ownership or operational control. Changes to those models — including updates, deprecations, policy amendments, or discontinuation — may alter, degrade, or materially change the Service's outputs without advance notice to the Company or User. The Company assumes no responsibility for such changes or their consequences.
• Mandatory, Non-Delegable Testing Obligation: YOU BEAR SOLE AND EXCLUSIVE RESPONSIBILITY FOR THOROUGHLY REVIEWING, AUDITING, AND TESTING ALL AI OUTPUT, ALL APPLICATIONS, ALL WORKFLOWS, AND ALL AUTOMATIONS GENERATED BY OR THROUGH THE SERVICE BEFORE DEPLOYING, PUBLISHING, TRANSMITTING, DISTRIBUTING, OR OTHERWISE USING THEM IN ANY ENVIRONMENT — INCLUDING BUT NOT LIMITED TO ANY PRODUCTION, STAGING, BETA, COMMERCIAL, CUSTOMER-FACING, OR INTERNALLY OPERATIONAL ENVIRONMENT. This obligation is absolute, non-delegable, and is a material condition of your right to use the Service.
• No Professional, Technical, or Expert Advice: Nothing generated by the Service constitutes legal, financial, medical, psychological, engineering, tax, compliance, regulatory, security, or any other professional advice. AI Output is not a substitute for consultation with qualified human professionals. Reliance on AI Output for professional, regulated, or high-stakes decisions is undertaken solely at your own risk.
• Regulatory Compliance Responsibility: You are solely responsible for ensuring that your use of the Service and all Deployed Applications comply with all applicable federal, state, local, and international laws, regulations, rules, and industry standards, including without limitation data privacy laws, consumer protection statutes, anti-spam regulations, securities laws, and sector-specific regulations.
• Security and Data Integrity: AI systems may be subject to prompt injection attacks, adversarial inputs, and other forms of manipulation that could cause unintended outputs or behaviors. The Company does not warrant that the Service or its outputs are free from such vulnerabilities.

The Service is available only to individuals who (a) are at least eighteen (18) years of age; (b) possess the legal capacity and authority to enter into a binding contract; (c) are not barred from receiving services under applicable law; and (d) are not residents of any country or territory subject to comprehensive trade sanctions by the United States, including without limitation Cuba, Iran, North Korea, Syria, and the Crimea region of Ukraine. By accessing or using the Service, you represent and warrant that you satisfy all of the foregoing requirements.

The Service is not intended for, and must not be used by, minors under the age of eighteen (18). If the Company becomes aware that a minor is using the Service, the Company reserves the right to immediately suspend or terminate such User's account and delete associated User Data.

To access certain features, you may be required to create an account. You agree to: (a) provide accurate, current, and complete registration information; (b) promptly update such information as necessary to keep it accurate and complete; (c) maintain the confidentiality and security of your account credentials; (d) not share, sell, transfer, or otherwise grant access to your account to any third party; and (e) accept full legal responsibility for all activity that occurs under your account, regardless of whether such activity was authorized by you.

You must notify the Company immediately — and in no event later than twenty-four (24) hours after discovery — of any actual or suspected unauthorized access, use, or compromise of your account or credentials by emailing support@deployrocketship.com. The Company shall have no liability for any loss or damage arising from your failure to comply with this Section. The Company may, at its sole discretion and without liability, suspend or terminate any account that it reasonably believes has been compromised, used in violation of these Terms, or poses a security risk.

You acknowledge that account credentials (including API keys) are not transferable and that any obligations and liabilities accrued under these Terms during any period of account access are attributable to the registered account holder.

Certain subscription plans include Autonomous Features, including AI Workers that may send emails, capture and qualify leads, book calendar appointments, update records in third-party systems, execute webhooks, and otherwise take programmatic actions on your behalf without requiring confirmation for each individual action.

By enabling any Autonomous Feature, you irrevocably:

• Represent and warrant that you have obtained all legally required consents, authorizations, and opt-ins from all individuals who may be contacted or affected by such Autonomous Features, and that your use of Autonomous Features complies with all applicable laws, including without limitation the CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), Canada's Anti-Spam Legislation (CASL), and all other applicable data protection, privacy, and communications laws;
• Accept sole and exclusive legal responsibility for all actions taken, representations made, and communications sent by Autonomous Features operating under your account;
• Assume full responsibility for implementing adequate monitoring, oversight, and control mechanisms to detect and correct erroneous, harmful, or non-compliant actions taken by Autonomous Features; and
• Agree to disable any Autonomous Feature immediately upon discovering or having reason to believe it is performing erroneous, harmful, unauthorized, or non-compliant actions, and to indemnify the Company in full for any claims, losses, or liabilities arising therefrom.

THE COMPANY DISCLAIMS ALL LIABILITY OF ANY NATURE ARISING FROM OR RELATED TO ACTIONS TAKEN BY AUTONOMOUS FEATURES. YOU ACKNOWLEDGE THAT THE COMPANY DOES NOT AND CANNOT MONITOR, SUPERVISE, OR CONTROL THE SPECIFIC ACTIONS TAKEN BY AUTONOMOUS FEATURES WITHIN YOUR ACCOUNT AT RUNTIME AND THAT SUCH ACTIONS ARE UNDERTAKEN ENTIRELY AT YOUR RISK.

Your use of the Service is governed by the Company's Privacy Policy, which is incorporated into this Agreement in its entirety by this reference. By using the Service, you acknowledge and consent to the data practices described therein.

You acknowledge and expressly consent that: (a) your prompts and User Data may be transmitted to Third-Party AI Model providers for the purpose of generating AI Output; (b) Third-Party AI Model providers may process such data subject to their own privacy policies and terms of service; and (c) the Company does not guarantee that Third-Party AI Model providers will maintain the confidentiality of such data. You represent and warrant that you have all necessary rights, consents, and authorizations to permit such transmission and processing of User Data.

If you connect a Google account to the Service (including Gmail or Google Calendar), you acknowledge that Google user data accessed through Google APIs will be handled in accordance with the Google API Services User Data Policy, including the Limited Use requirements, as further described in the Company's Privacy Policy. You may revoke Google account access at any time through the Workers settings page or through your Google Account permissions.

You are solely responsible for implementing and maintaining appropriate safeguards to protect the security and integrity of User Data before submitting it to the Service. The Company is not responsible for any loss, corruption, unauthorized access, or disclosure of User Data arising from User's failure to implement adequate security measures.

Each party agrees to maintain the confidentiality of the other party's Confidential Information and to protect such information using at least the same degree of care used to protect its own Confidential Information, but in no event less than reasonable care. Neither party shall disclose the other party's Confidential Information to any third party without the prior written consent of the disclosing party, except as required by applicable law or court order (in which case the receiving party shall provide prompt written notice to the disclosing party to the extent legally permissible).

This Section shall not apply to information that: (a) is or becomes publicly available through no breach of this Agreement; (b) was rightfully known to the receiving party prior to disclosure; (c) is independently developed by the receiving party without use of the disclosing party's Confidential Information; or (d) is disclosed with the prior written approval of the disclosing party.

The parties' obligations under this Section shall survive the termination or expiration of this Agreement for a period of five (5) years; provided, however, that obligations with respect to trade secrets shall continue in perpetuity until such information no longer qualifies as a trade secret under applicable law.

The Service may integrate with, link to, or enable access to third-party services, platforms, applications, and APIs (collectively, "Third-Party Services"), including without limitation Stripe, email service providers, calendar applications, CRM platforms, and Third-Party AI Models. Your use of Third-Party Services is subject solely to the terms of service, privacy policies, and other agreements governing such Third-Party Services, and not this Agreement.

THE COMPANY MAKES NO REPRESENTATION OR WARRANTY REGARDING ANY THIRD-PARTY SERVICE AND EXPRESSLY DISCLAIMS ALL LIABILITY ARISING FROM OR RELATED TO: (A) YOUR USE OF THIRD-PARTY SERVICES; (B) THE ACTS, OMISSIONS, ERRORS, OR POLICIES OF ANY THIRD-PARTY SERVICE PROVIDER; OR (C) THE AVAILABILITY, ACCURACY, OR FUNCTIONALITY OF ANY THIRD-PARTY SERVICE. You acknowledge that the Company is not an agent, reseller, or guarantor of any Third-Party Service.

You are solely responsible for obtaining and maintaining any Third-Party Service accounts or subscriptions necessary to use certain Service features, and for complying with the applicable terms of all Third-Party Services you access through or in connection with the Service.

THE SERVICE, INCLUDING ALL AI OUTPUT, AUTONOMOUS FEATURES, AND ANY ASSOCIATED DOCUMENTATION, IS PROVIDED STRICTLY ON AN "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS" BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

• ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, QUIET ENJOYMENT, AND NON-INFRINGEMENT;
• ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, TIMELY, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS;
• ANY WARRANTY THAT AI OUTPUT WILL BE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR FIT FOR ANY PURPOSE, COMMERCIAL OR OTHERWISE;
• ANY WARRANTY THAT DEFECTS IN THE SERVICE WILL BE CORRECTED;
• ANY WARRANTY RELATING TO THE ACTS OR OMISSIONS OF ANY THIRD-PARTY SERVICE PROVIDER, INCLUDING THIRD-PARTY AI MODEL PROVIDERS; AND
• ANY WARRANTY ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE, OR TRADE PRACTICE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF SUCH LAWS APPLY TO YOU, SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY, BUT THEY SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• EXCLUSION OF CONSEQUENTIAL DAMAGES: IN NO EVENT SHALL THE COMPANY BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO: LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF BUSINESS, LOSS OF GOODWILL, LOSS OF DATA, LOSS OF ANTICIPATED SAVINGS, BUSINESS INTERRUPTION, COST OF SUBSTITUTE GOODS OR SERVICES, OR ANY OTHER LOSS OR DAMAGE, HOWEVER CAUSED, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE, EQUITY, OR ANY OTHER LEGAL THEORY, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED ITS ESSENTIAL PURPOSE.
• AGGREGATE LIABILITY CAP: THE COMPANY'S TOTAL CUMULATIVE LIABILITY TO YOU UNDER THIS AGREEMENT, FOR ALL CLAIMS IN THE AGGREGATE — WHETHER IN CONTRACT, TORT, STATUTE, OR OTHERWISE — SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES ACTUALLY PAID BY YOU TO THE COMPANY IN THE TWELVE (12) CALENDAR MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED DOLLARS (USD $100.00).
• ESSENTIAL BASIS: YOU ACKNOWLEDGE THAT THE LIMITATIONS OF LIABILITY IN THIS SECTION REFLECT A REASONABLE ALLOCATION OF RISK AND ARE AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE COMPANY AND YOU, WITHOUT WHICH THE COMPANY WOULD NOT HAVE ENTERED INTO THIS AGREEMENT. THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY, INCLUDING NEGLIGENCE, AND SHALL SURVIVE THE FAILURE OF ANY LIMITED REMEDY TO ACHIEVE ITS ESSENTIAL PURPOSE.
• AI OUTPUT SPECIFIC LIMITATION: SPECIFICALLY, AND WITHOUT LIMITING THE FOREGOING, THE COMPANY SHALL HAVE NO LIABILITY WHATSOEVER ARISING FROM: (I) YOUR RELIANCE ON ANY AI OUTPUT; (II) ERRORS, INACCURACIES, OR DEFECTS IN ANY AI OUTPUT; (III) YOUR DEPLOYMENT OF ANY DEPLOYED APPLICATION WITHOUT INDEPENDENT TESTING AND VALIDATION; OR (IV) ACTIONS TAKEN BY AUTONOMOUS FEATURES.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY. TO THE EXTENT SUCH LAWS APPLY, THE ABOVE LIMITATIONS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED.

You agree to defend, indemnify, and hold harmless the Company and each of its members, managers, officers, employees, contractors, agents, licensors, service providers, successors, and assigns (collectively, "Company Indemnitees") from and against any and all claims, demands, suits, proceedings, liabilities, judgments, losses, damages, fines, penalties, costs, and expenses (including reasonable attorneys' fees and legal costs at all levels, including appellate) arising out of or relating to:

• Your access to or use of the Service;
• User Data, including any claim that User Data infringes or misappropriates any third-party Intellectual Property Right;
• Your violation of any provision of this Agreement or any applicable law or regulation;
• Your violation of any right of any third party, including privacy rights, publicity rights, and intellectual property rights;
• Any Deployed Application, including any liability arising from the deployment, distribution, or use of AI Output in any production or commercial environment;
• Your failure to adequately test, review, or validate AI Output prior to deployment;
• Actions taken by any Autonomous Feature enabled in your account;
• Your failure to obtain required consents under applicable law for any communications sent through or facilitated by the Service; or
• Any negligence, willful misconduct, fraud, or misrepresentation by you or your agents.

The Company reserves the right, at its sole expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you will cooperate fully with the Company in asserting any available defenses. You shall not settle any claim that imposes any obligation on or adversely affects the Company Indemnitees without the Company's prior written consent.

The Company reserves the right to modify, update, or replace these Terms at any time, in its sole discretion. For material modifications, the Company will provide at least fourteen (14) days' advance notice by: (a) posting the revised Terms to the Company's website with a new effective date; and/or (b) sending notice to the email address associated with your account.

Your continued access to or use of the Service after the effective date of any modification — including by merely visiting the Company's website or landing page — constitutes your irrevocable acceptance of and agreement to the modified Terms in their entirety. If you do not agree to the modified Terms, your sole remedy is to immediately cease using the Service.

The Company shall maintain an archive of prior versions of these Terms, which shall be available upon written request.

Questions about these Terms should be directed to: