Question 1

What counts as an AI build?

Accepted Answer

Any prompt you send that triggers an AI call, like generating a new app or editing it with AI. The visual editor (colors, text, drag and drop) never uses a build.

Question 2

What are AI workers?

Accepted Answer

Sophie, Claire, and Max are autonomous AI agents that do the steps of getting you a customer. Sophie sends personalized email outreach from your own Gmail, makes live AI phone calls, and books the meeting when a lead says yes, by email or on a call, on Launch and up. Claire gives you your own booking page on Frontier and up. Max sends direct calendar invites as a prospecting strategy on Mission Control. They can run inside an app you build or on their own. On Launch and up, go to Workers in the nav to create a workspace, import your leads, and start outreach without building an app.

Question 3

How do AI phone calls work?

Accepted Answer

Sophie makes real outbound calls in a natural voice. She introduces herself as an AI assistant, holds a live conversation, and if the lead agrees to meet she collects their email and books it on the spot. The Google Calendar invite, with a Meet link, is sent automatically while she's still on the line. Calls use voice minutes. Calls and phone lookups are pay as you go on Launch and Frontier: you buy minutes in packs ($15 for 50, $50 for 200) and can turn on auto-refill so calls never stop. Mission Control includes 1,600 minutes a month. Mission Control includes 10 phone numbers; on Launch and Frontier a line is $5/mo, and every customer's numbers run in their own isolated carrier account, so your caller reputation is yours alone.

Question 4

How does finding leads work?

Accepted Answer

Click Find leads, search any company or role, and browse the people (names, titles, companies) for free. When you add the ones you want, Rocketship finds their email, and you only pay when an email is found: someone Rocketship finds, with their email, uses 2 leads, or 1 if they are already a lead you paid for. If no email is found, it costs nothing. Phone numbers are a separate thing, called phone lookups: 1 per person, used only when a phone is found. Mission Control includes 1,000 phone lookups a month, and on Launch and Frontier you buy phone lookups in packs ($20 for 100, $80 for 500). Calls and phone lookups are pay as you go on Launch and Frontier.

Question 5

How many emails can I send a day?

Accepted Answer

Each inbox you connect sends up to 70 new emails a day, and you can raise an inbox to 90 in Settings. Launch connects 1 inbox (70 a day), Frontier up to 3 (210 a day) and Mission Control up to 50 (3,500 a day). A newly connected inbox starts lower and builds up to 70 over a few weeks, longer for a brand-new address, so your emails land in the inbox instead of spam. Answers to people who wrote back don't count toward it.

Question 6

What is a lead and an outreach sequence?

Accepted Answer

A lead is one person Rocketship works for you. Upload them or let Rocketship find them; someone Rocketship finds, with their email, uses 2 leads. Each person counts once. Uploading is free until Rocketship starts working the person: upload any CSV or spreadsheet export, type people in, send them through a webhook, or let people sign up through your own forms, and each one uses 1 lead when Rocketship first starts on them. People from your own forms count too. A sequence is one coordinated campaign targeting a group. The workers run email, phone calls, calendar invite, and booking in the right order for each person. Launch works up to 150 people a month, Frontier up to 500 (plus your own booking page), and Mission Control about 6,500 with up to 25 follow-up campaigns. If no email is found for someone Rocketship looks up, nothing is used. Calls and phone lookups are pay as you go on Launch and Frontier.

Question 7

What does 'white-label' mean on Mission Control?

Accepted Answer

It removes the 'Built with Rocketship' badge from your apps. That's all it does, and your client sees only your brand. Useful for agencies charging clients to build apps for them.

Question 8

How does annual billing work?

Accepted Answer

Annual plans give you 2 months free (~17% off). You pay upfront for the year, starting today: annual plans have no free trial. Mission Control is $14,990 a year, the same as $1,249 a month. Upgrades mid-cycle are prorated. Promotion codes work on monthly Starter, Launch and Frontier plans, not on yearly billing or Mission Control.

Question 9

Can my apps accept payments?

Accepted Answer

Yes. On any paid plan, connect your Stripe account to accept payments from your users. Rocketship takes a 1% platform fee per transaction, separate from Stripe's own processing fee.

Question 10

Do I own the code, or am I locked in?

Accepted Answer

You own it. The full source is visible in the Studio's code panel and exportable as a ZIP at any time, on every plan. Apps are standard React and TypeScript, so an exported project can be handed to a developer or hosted anywhere. Nothing about the output depends on Rocketship continuing to run it.

Question 11

Can I buy extra builds or leads?

Accepted Answer

Yes. On any paid plan you can buy build top-ups ($10 for 30 build credits, $20 for 70). On Launch and up you can also buy lead top-ups ($15 for 100 leads, $35 for 300, $99 for 1,000, $399 for 4,800), phone lookup packs ($20 for 100, $80 for 500) and voice minute top-ups ($15 for 50 minutes, $50 for 200 minutes). Purchased leads, phone lookups, minutes and build credits stay valid for 12 months from your most recent top-up, so buying again rolls your whole balance forward. Plan-included amounts reset each cycle. Uploading your own people is free; a lead is used when Rocketship starts working a person.

Question 12

What happens when I upgrade or downgrade?

Accepted Answer

Upgrades start right away, and you pay the difference for the rest of your billing period. When you move to a smaller plan, you keep what you paid for: you either stay on your current plan until the period ends, or get the unused time credited to your next invoice. If you've already used more this month than the smaller plan includes, there's no credit and you keep this month's remaining credits.

Question 13

How does the free trial work?

Accepted Answer

Starter, Launch and Frontier start with a 7-day free trial, card required. Mission Control is billed from day one, with no trial. For the trial plans, you are not charged for 7 days. Cancel any time before day 8 on your Account page and you pay nothing; cancelling during the trial ends your access that day. On day 8 the card is charged for the plan you chose and your full monthly allowance arrives. During the trial you get a quarter of the monthly allowance, or press Start my plan now to begin your full month early. Trial credits are a quarter of the plan's month, so a Max-depth build (15 credits) may need more than a Starter or Launch trial includes. A phone line is $5/mo on Launch and Frontier; Mission Control includes 10. Annual plans have no trial: they start and charge today. Each person and each card gets one trial; a card that already had one cannot start another, so that trial is cancelled and nothing is charged. We'll email you a confirmation when your trial starts. Want a reminder before day 8? Turn it on in Settings.

Question 14

Can I cancel anytime?

Accepted Answer

Yes. One click from your billing dashboard. On a trial plan (Starter, Launch or Frontier), cancelling during the 7-day trial ends your access that day and nothing is charged. After that you keep access until the end of your billing period. No contracts, no fees.

Question 15

Do I need to build an app to use workers?

Accepted Answer

No. On Launch and up, you can create a standalone workspace and run your AI workers without building an app. Import leads via CSV, add them manually, or set up a webhook for Zapier and Typeform. Workers use your Gmail and Google Calendar, the same setup either way.

	Smaller pack	Bigger pack
Build credits	30 for $10	70 for $20	Never expire while you keep topping up
Leads	100 for $15	300 for $35	Launch and above. Also 1,000 for $99 and 4,800 for $399
Phone lookups	100 for $20	500 for $80	Launch and above
Voice minutes	50 for $15	200 for $50	Calls are pay as you go on Launch and Frontier

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Questions?

	Rocketship	Lead database	Cold-email tool	Scheduler	CRM	Answering service	App or site builder
Find buyers by name	Yes	Yes	No	No	No	No	No
Email them from your own Gmail	Yes	No	Yes	No	Varies	No	No
Follow up automatically	Yes	No	Yes	No	Varies	No	No
Answer replies and book meetings	Yes	No	Varies	Booking only	No	No	No
Answer your phone	Answers your existing number; a dedicated line is $5/mo (10 numbers included on Mission Control)	No	No	No	No	Yes	No
Pipeline and CRM	Yes	No	No	No	Yes	No	No
Quotes and e-sign	Yes	No	No	No	Varies	No	No
Take payments	Yes	No	No	No	Varies	No	Varies
The site where they buy	Yes	No	No	No	No	No	Yes
Monthly cost	From $24.99/mo (Launch), 7-day free trial	Separate subscription	Separate subscription	Separate subscription	Separate subscription	Separate subscription	Separate subscription