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What it costs, honestly

A receptionist costs more than the salary once you count payroll tax, a desk, holiday cover and the two weeks of training you get nothing back from. An answering service costs more than the quoted rate, because per-minute pricing bills you most for your longest and most valuable conversations.

The comparison that matters is not between two monthly fees. It is between a monthly fee and the work you are currently losing without ever seeing an invoice for it.

These do the arithmetic with real numbers, including break-even math and what each pricing model does to you at different call volumes.

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